Terms and Conditions

Goods and Services Tax

All pricing is exclusive of Australian Goods and Services Tax (GST) and is subject to change without notice.


Credit card payments of registration fees can be made online.

Confirmation Details

Confirmation of your registration and receipt of your payment will be sent via email. Please ensure you have provided your email address. Please contact the City if confirmation is not received.

Ticket holders will still need to register at the Registration Event Desk on arrival at the venue to collect their name badge.

Concessions Tickets

Where concessions are applicable, satisfactory identification must be provided at the venue.

Cancellation, Refunds and Transfers

Any person attending an event must hold a valid ticket for that event. Before purchasing tickets, carefully review the event details. Tickets are not refundable or transferable. A change in personal circumstances does not entitle a ticket holder to return exchange or transfer a ticket.

The City reserves the right to cancel an event at any time. Occasionally, events are cancelled or postponed due to weather conditions or other situations which may affect the presenter, venue or audience. Unless indicated otherwise if an event is cancelled or rescheduled, ticket holders will be offered seats at any rescheduled event up to the value of the original tickets. In the event of cancellation, the City will use reasonable endeavours to alert those who have registered or purchased tickets of the cancellation and the details will be posted on the event website. (Ticket holders are responsible for checking this information prior to the event)

The ticket limit is included on the event page. If you exceed the ticket limit, you may have any or all of your orders and tickets cancelled without notice. This includes orders associated with the same name, email address, billing address, credit card number or other information.


The City reserves the right to change the program and speakers at any time. Every effort will be made to ensure a program of equivalent standard. Ticket holders will be notified of any changes via email. For updates please consult the event website.

Disruptive Behaviour

The City requests that all electronic devices be turned off before entry to the event. The City reserves the right, without refund, to refuse admission to, or to eject, any person whose conduct the Presenter considers to be disorderly and disruptive.

Photography and Use of Images

Photos and live recordings may be taken during an event. By attending the event, you grant permission to the City to use your image, likeness, actions or statements in any audio or video recording or photographic display, in any medium or context without further authorisation or compensation. An announcement will be made beforehand however it is the ticket holder’s responsibility to advise the City of any objection prior to the commencement of the event.


The City denies responsibility for any injury, loss or damage suffered at an event.

Acceptance of these Terms and Conditions

By registering for and attending an event you accept these terms and conditions.